Next-generation Wi-Fi: Speed, security & smarter connections
Provide your guests with the best Wi-Fi experience
Trusted by the best in the hospitality sector
A platform designed for scale
Advanced tools to help your business grow.
Overflowing with useful features
The Management Dashboard is a powerful tool built into the ArriveConnected service, enabling venue managers to harness detailed, anonymised data for enhanced operational decision-making.
Enhanced user experience
ArriveConnected is crafted to provide an exceptional user experience, boosting guest satisfaction and encouraging repeat visits and positive reviews.
Prioritising top-tier security
At ArriveConnected, we prioritise security in our guest Wi-Fi solution. Our advanced features offer top-tier protection, ensuring the highest level of security for you and your guests.
Unlock powerful features for optimal venue performance
Tools to help you scale your business
A scalable, reliable platform
Experience unmatched performance and flexibility with ArriveConnected’s platform, designed to grow with your needs and ensure consistent reliability.
Security and compliance
Get started with peace of mind thanks to ArriveConnected's robust security and compliance features and reliable hosting infrastructure.
Dedicated, tailored support
Benefit from personalised assistance and expert guidance, with support tailored specifically to your needs and goals.
Customisable, flexible portal
Enjoy a portal designed to adapt to your unique requirements, offering the flexibility to tailor features and settings to fit your needs.
We're with you every step of the way
Browse our help articles for both businesses and customers to find what you need to succeed with ArriveConnected.
What equipment do I need to use ArriveConnected?
You will need a compatible Wi-Fi network and access points. Our team can help assess your current setup and recommend any necessary upgrades to ensure optimal performance.
Can ArriveConnected handle high traffic volumes?
ArriveConnected is built to handle high traffic volumes efficiently. Our system ensures optimal performance even during peak times, so your guests can enjoy a seamless Wi-Fi experience without interruptions.
Do you offer training sessions for venues?
Yes, we can offer personalised training sessions for venue managers to ensure you get the most out of our platform. Contact our support team to schedule a session.
Can ArriveConnected integrate with my existing systems?
ArriveConnected is designed to be flexible and can integrate with many existing systems. Contact our sales team to discuss your specific requirements and explore integration options.
What happens if there is a problem with the network?
Our management dashboard provides real-time monitoring and alerts for any connectivity issues. If a problem arises, you can quickly identify and address it. Additionally, our support team is always on hand to give guidance and help resolve any technical difficulties.
What support is available?
We provide extensive support for both venue managers and guests. Our comprehensive support page offers detailed information and guidance for all users. Additionally, our dedicated support team is ready to assist with setup, troubleshooting, and any other queries. For prompt assistance, please contact us through our support page.
How do I manage guest privacy?
Guest privacy is a top priority for ArriveConnected. Alongside advanced encryption technology that safeguards connections, our system ensures complete anonymity for users. Venue managers can monitor the number of connected devices and their general locations within the venue, but no personal data or individual user information is accessible.
How does ArriveConnected enhance the Wi-Fi experience?
ArriveConnected offers a seamless and secure Wi-Fi experience through an intuitive captive portal. Once guests log in, they enjoy fast, reliable internet access without needing to re-authenticate during their stay. Our solution also includes advanced IP reputation protection and guest risk scoring to keep your network secure. Additionally, our robust analytics provide venue managers with deep insights into network usage and guest behaviour, allowing you to continuously refine your service. Stay tuned for our upcoming non-captive portal feature, which will make connecting even more effortless for your guests.
Get started today
Get started today with ArriveConnected and upgrade any time to unlock more advanced features.
