World-class security as standard.

Learn more about Security

At ArriveConnected, we prioritise security for our guest Wi-Fi solution. Our cutting-edge features ensure top-tier protection, providing you and your guests with the most advanced and reliable security measures available.

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Automatic and secure connection

With ArriveConnected, your device connects automatically to our secure Wi-Fi network once the profile is installed. No need to manually enter login details or navigate through a captive portal every time you connect.

Prevent phishing attacks

Traditional captive portals can be prone to phishing attacks where malicious sites mimic the login page to steal credentials.

Reduce risks

By automating the connection process, users are not required to manually enter login credentials on potentially insecure captive portals.

Streamlined security

Users benefit from a seamless connection experience, where they are automatically and securely connected to the network without the hassle of navigating through login pages.

Robust encryption and authentication

Every connection established through ArriveConnected is encrypted and authenticated using industry-leading protocols.

Encrypted and authenticated

ArriveConnected employs advanced encryption and authentication techniques to ensure that every connection made through its system is secure.

Interception protection

ArriveConnected is shielded from potential eavesdroppers. Encryption scrambles the data, making it unreadable to anyone who might intercept it, while authentication verifies that the devices communicating are legitimate.

WPA3 level security

Traditional captive portals often use basic encryption techniques, such as WEP or WPA, which can be more easily compromised. ArriveConnected uses protocols such as WPA3 Enterprise, which is designed to provide robust security for wireless networks.

Reduced risk of rogue access points

ArriveConnected ensures that your device connects only to verified and trusted networks. This significantly reduces the risk of connecting to rogue access points set up by attackers to intercept your data.

Impossible to mimic

Rogue access points are malicious devices set up by attackers to look like legitimate networks. These fake networks can mimic captive portals, which are commonly used in public Wi-Fi spots, to deceive users into connecting.

Always secure

By consistently verifying network authenticity, ArriveConnected guarantees that every connection you make is secure and trustworthy. This continuous protection means you can use Wi-Fi networks with confidence, knowing that your personal information, communications, and online activities are protected from unauthorised access and potential threats.

Network verification

ArriveConnected incorporates advanced techniques to verify the authenticity of the network before establishing a connection. This involves checking digital certificates, network credentials, and other security indicators that confirm the legitimacy of the access point.

Safeguarding your venue's IP reputation

Maintaining a pristine online reputation is crucial for hospitality venues. Guests expect seamless and secure Wi-Fi connectivity during their stay, but this convenience can sometimes come at a cost.

Prevent IP reputation damage

Unmonitored internet usage can expose your venue to a variety of risks, including illegal downloads, cyber-attacks, and inappropriate content access. These activities can tarnish your IP reputation, potentially leading to legal issues and blacklisting by internet service providers. As a venue owner or manager, it’s imperative to provide a secure and compliant internet environment for your guests while protecting your brand's integrity.

User verification service

Our solution utilises advanced verification methods to check the email and phone number provided by guests for signs of validity. By analysing these details, ArriveConnected assigns a confidence score to each user, identifying those who might pose a higher risk. This means users deemed less trustworthy can face restrictions like reduced internet speeds or limited access to high-risk sites.

Peace of mind and enhanced guest experience 

By implementing ArriveConnected, your venue will not only protect its IP reputation but also enhance the overall guest experience. Guests can enjoy secure and reliable internet access, knowing their online activities are safeguarded. Meanwhile, you can rest assured that your venue’s internet service is compliant and protected from potential legal and reputational risks.

Get started today

Get started today with ArriveConnected and upgrade any time to unlock more advanced features.